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Residential
Team
Job Title:
Residential Support Staff
Reports to:
Residential Program Manager
Summary:
Residential Support Staff provide the essential
support and training on self-help and awareness skills to the participants in
Village Community Services’ residential programs. This is a non-exempt position
represented by SEIU, Local 925.
Description of
Essential Functions:
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Develop, write, implement and record date on
PCP support plans.
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Write and submit individual participant
summaries on a monthly basis and for DDD every 6 months.
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Provide support and training as needed in
daily living skills, meal preparation, leisure activities, shopping,
medication, finances and personal budget, community and family interaction
and support.
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Observe, document and report any changes in
mental, physical or emotional behavior to the Program Manager.
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Maintain good communication with
participants. This requires the ability to read body language, assess moods
and possible trouble areas, and possess the skills to diffuse potentially
unsafe situations.
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Safeguard confidentiality of participant
records and information.
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Participate in PCP’s, staff meetings and
trainings, conferences.
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Accompany participant’s and provide the
support and training needed while shopping, at medical appointment and
leisure activities.
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Write incident reports and submit to the
Program Manager.
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Ensure the participant’s homes are clean and
well maintained. When participants are unable or unwilling to clean, it then
becomes the responsibility of the staff to ensure the task is done. The
staff will assist or personally complete household/yard tasks to ensure good
landlord relations.
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Ensure all health and hygiene needs are met.
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Work with each participant on their
individual finances and monthly budgets.
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Teach home and community safety skills.
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Follow each participant’s s individual
medication plan.
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Ensure all documentation is complete before
leaving shift.
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Under direction of the Program Manager,
ensure all bills are paid on time.
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Under the direction of the Program Manager,
reconcile participant’s checkbooks with the bank statement.
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Ensure time card is filled in accurately and
turned into the Program Manager on the scheduled due date.
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Staff will read on a yearly basis and abide
by the agency’s policies and procedures and the WACS.
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Conduct fire drills on a monthly basis.
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Support Staff are expected to keep all
licenses and certificates current.
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Deal with participant’s sexuality in a
mature, objective and respectful manner.
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Support Staff are to use good verbal,
reading and writing skills and be able to communicate effectively with the
program team members, the community, families, and other agencies.
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Drive agency vehicles to transport
participant to work, health care appointments, leisure, and personal needs.
Qualifications,
Education, Experience:
Support Staff must have high school
diploma or equivalent education, and at least 1 year of experience working with
individuals with disabilities is desirable. Upon hire, Support Staff must have a
current Washington State driver’s license with a good driving record. Support
Staff must obtain the following certificates and/or licenses within the first 2
months of working in residential settings: Agency Orientation, First Aid, CPR,
Bloodborne Pathogens Training, and Nurse Delegation Core Training. Support Staff
must pass a background check and read, understand and agree to abide by Village
Community Services’ Policies and Procedures. Support Staff must be capable of
relating to individuals with disabilities in a respectful adult manner be able
to use good judgment, and be a positive role model and representative of the
agency.
Physical Demands:
Work is
primarily performed inside and frequently involves sitting, standing, walking
and climbing stairs. It involves lifting furniture, groceries, etc up to 50
pounds, assisting participant transfers from wheelchair to toilet, bed or van.
The position requires frequent hand and finger use to manipulate office
utensils, supplies, pens, paper, operate office machines such as computers,
printers, telephone, copier, shredder, able to read the computer monitor and
paperwork. General cleaning and upkeep of participant’s homes and yards; this
may include sweeping, dusting, mopping, cooking, laundry, weeding, raking
leaves. Driving agency vehicles is a frequent requirement as well. This may
include driving from the residential site to the main office, transporting
participants, and attending trainings.
* Lifting, carrying,
transferring and yard work are not requirements for all residential sites. Staff
on “light duty” status or who are not able to meet the physical requirements
will not be assigned to work in sites that require more physical demands.
Revised:
04/2008
Village Community Services is an Equal
Opportunity Employer
The above is an outline of this position that may
be changed or modified at any time at the discretion of management
either
formally or informally as long as duties fall in the general guidelines of the
Residential Support Staff.
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